Spring Hill rooms
Watkins Medical Centre, Level 10, 225 Wickham Terrace, Spring Hill QLD 4000. Wickham Terrace is the medical precinct immediately north of the Brisbane CBD.
Hospitals ›Contact the rooms
Consulting rooms are at Watkins Medical Centre on Wickham Terrace in Spring Hill. Reception is open Monday to Friday, 8:30am to 4:30pm. You can phone, fax, or send an enquiry through the website, and the practice states that its office will contact you within the next business day.
(07) 3870 3708
Reception, Monday to Friday, 8:30am to 4:30pm.
(07) 3236 9555
Fax, for referrals and correspondence from other practices.
Spring Hill
Watkins Medical Centre, Level 10, 225 Wickham Terrace, Spring Hill QLD 4000.
Next business day
The practice states that its office will contact you within the next business day after an online enquiry.
THE ROOMS
Where to find us, and when
Toowoomba
St Andrew's Toowoomba Hospital, 280 North Street, Rockville QLD 4350. Consultations for patients in Toowoomba and the Darling Downs, booked through the Spring Hill rooms.
Book on (07) 3870 3708 ›Townsville
5 Fulham Road, Pimlico, Townsville QLD 4812. Consultations once a month for patients in North Queensland. Call the rooms for the next clinic date.
Book on (07) 3870 3708 ›Hours and contact
Reception is open Monday to Friday, 8:30am to 4:30pm. Phone (07) 3870 3708. Fax (07) 3236 9555. Outside those hours, the website enquiry form is the best way to reach the practice, and the office will contact you within the next business day.
Send an enquiry ›PRACTICALITIES
Four things worth knowing before you come in
01
Arrive a little early
The practice asks patients to arrive 10 to 15 minutes before the appointment time, to complete the registration forms and a pain questionnaire.
02
Bring a current referral
An initial consultation requires a current referral. A referral from a general practitioner is valid for twelve months; one from a specialist is valid for three months.
03
Bring the imaging itself
Past and recent X-rays, scans and laboratory results, your Medicare card and health fund card, and a list of the medications you are currently taking.
04
If you need to cancel
Telephone the office during business hours and allow at least one day's notice, so the appointment time can be offered to another patient on the waiting list.
What happens in the consultation itself is covered in your first appointment, and telehealth is available to patients residing in Medicare-approved regions.
URGENT MATTERS
When not to use a form
Most enquiries are routine and a day's wait changes nothing. A small number are not, and the website is the wrong channel for those.
Urgent but not an emergency
The practice notes that it cannot guarantee a timely response to emergencies or urgent matters through the enquiry form, and asks that urgent concerns be phoned through on (07) 3870 3708 during business hours instead.
For referring doctors ›If you are not sure how urgent it is
Symptoms that are new, worsening quickly, or affecting both hands or your walking are the ones that change the timing. What those signs mean is set out in full on the myelopathy page.
About cervical myelopathy ›Emergency symptoms
Sudden weakness in your arms or legs, worsening clumsiness, loss of coordination, or loss of bladder or bowel control can signal pressure on the spinal cord. Do not wait for a website reply: call 000 or go to your nearest emergency department now. If you are a GP with an urgent concern, phone the rooms directly on (07) 3870 3708.
Nothing on this website has to be done online
Reception is open Monday to Friday, 8:30am to 4:30pm on (07) 3870 3708, and everything the enquiry form does can be done by phone. If you would rather talk it through with a person before filling anything in, that is the number to call. Nothing about the form is compulsory.
COMMON QUESTIONS
Questions about getting in touch
Do I need a referral before I make contact?
Not to make contact. You do need a current referral for the consultation itself if you want a Medicare rebate, and a GP referral is valid for twelve months. Send an enquiry anyway and reception can tell you what to ask your GP for.
Can my GP fax a referral?
Yes. The fax number is (07) 3236 9555. Referral pathways and imaging guidance for referring doctors are set out separately on the referrer page.
How quickly will I hear back?
The practice states that its office will contact you within the next business day after an online enquiry. For anything urgent, phone during business hours rather than waiting for a reply.
Where exactly is Watkins Medical Centre?
Level 10, 225 Wickham Terrace, Spring Hill QLD 4000. Wickham Terrace is the long-established medical street on the northern edge of the Brisbane CBD.
What if I cannot get to Brisbane?
Telehealth consultations are available to patients residing in Medicare-approved regions. How that works, and what it can and cannot replace, is covered on the telehealth page.
I need to change my appointment. What is the notice?
Telephone the office during business hours and allow at least one day's notice, so that the time can be offered to another patient on the waiting list.
NEXT
Where to go from here
Request an appointment
One short form, or a phone call. What you need in order to be seen, and what happens after you send it.
Go to the form ›Your first appointment
What to bring, when to arrive, and what a cervical spine assessment actually involves.
What to expect ›For referring doctors
Referral details, imaging guidance and the cervical presentations worth escalating rather than queuing.
Referrer information ›About this information
The contact details, consulting hours, arrival and cancellation arrangements on this page are as published by the practice. If anything here conflicts with what you have been told directly by the rooms, the rooms are correct. More about Dr Tollesson.
Spring Hill, Monday to Friday, 8:30am to 4:30pm.
Phone (07) 3870 3708, fax (07) 3236 9555, or send an enquiry through the website and the office will contact you within the next business day.